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May 23, 2007

Blowing a horn in the tune of J.

Jangl released a new beta service today. It was arguably the most defining company moment to date - I say this for many reasons.

1. The service is an industry-first. As we work out our bugs and kinks in coming weeks, it might even prove to be game-changing. Chris - someone that understands the weeds of this industry, and Alec - another guy that gets it, and Vivek - a guy that's covering a lot of startups all gralked the nuances that make this relevant. A lot of this is about mind set and context.

2. The number of site visits and user registrations was higher than any other day for us - and to big proportions.

3. We have had record amounts of press coverage and interest. A prominent industry blogger once told us we'd never get Reuters to cover a company like ours...although today it ran in like 40 countries I think.

4. Here is finally a VoIP based service that you don't need to be a geek to use. (Us geeks only know this because we did our homework).

5. And most significantly, the Jangl team rallied behind this, with pride and passion, tirelessly (although everyone must be tired). I'm very proud of everyone. While I can send an email internally and thank them, there's nothing like doing it publicly. This is really all about the people.

We aren't finished yet. As always with a new web service (and especially with one that includes phones), we'll be tightening things up in coming days and weeks. Thanks for everyone's support and patience.

-MC

P.S. Here are a few current technical items I want to make sure people know about...

-Canada hasn't worked all day, due to a phone verification issue. We'll have it for you soon.

-Some user interface items still need to be cleaned up. For example, if you call someone, leave them a voice mail, and then they want to call you back, they need to verify THEIR phone before being able to connect to you. The problem is, the flow dialogue doesn't make that clear. This too will be fixed soon.

-Jangl widgets deployed prior to today may experience some issues as we push out a widget upgrade tonight.

-Jangl registered users prior to today need to sign up again for now, so that we get your email address. Once you sign up, and register your phone, all of your prior Jangl contacts will auto populate into the new contacts page.

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